FAQ

Do you accept returns?

Under no circumstances we accept returns – that would compromise our privacy. We would only send substitute items if the one you have received is faulty or has issues.
My order is lost, what to do?

Although 99% of our orders are delivered successfully, there is a tiny chance they can be lost/stopped. In this case, we check the tracking number, and if there is no update within seven calendar days, we send either a replacement or a refund.